At ChargeBase Pro, we want your shopping experience to be as seamless and convenient as possible. Our shipping policy is designed to ensure that you receive your power strips and accessories quickly, safely, and at an affordable cost.

Shipping Costs and Free Shipping Offers

We believe in making your purchases easier and more affordable, which is why we offer the following shipping options:

• Free Shipping:
  For orders over $49.99, we offer free standard shipping. Whether you’re upgrading your power solutions at home, in the office, or on-the-go, we want to make sure your products arrive without any additional shipping fees.
• Standard Shipping Fee:
  For orders below $49.99, we charge a small flat-rate shipping fee of $3.99. We believe in keeping costs as low as possible while ensuring your products are delivered promptly and securely.

Processing Time

Once your order is placed, we aim to process it as quickly as possible. All orders are typically processed within 1-2 business days. Please note that during busy seasons, such as holidays, processing times may be slightly longer. We will notify you if any unexpected delays occur.

Delivery Time

After your order has been processed, the delivery time will depend on your location and the shipping method chosen. Standard shipping generally takes 5-7 business days. However, please understand that some areas, particularly rural locations, may experience longer shipping times.

Tracking Your Order

We want you to know exactly where your package is at all times! After your order is shipped, you will receive an email with your tracking information. You can track your order online for real-time updates on its progress until it arrives at your doorstep.

International Shipping

At this time, we only offer shipping within the United States. We do not currently offer international shipping, but we are exploring options for the future. We recommend checking back for updates on international delivery availability.

Address Accuracy

To ensure timely delivery, please make sure the shipping address provided is correct and complete. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. If you notice any errors in your address, please contact us as soon as possible to correct it.

Lost or Damaged Packages

While we take great care in packing your orders securely, we understand that things sometimes happen during transit. If your order is lost, damaged, or not delivered within the estimated time frame, please contact us at [email protected]. We will investigate the issue and work to resolve it as quickly as possible.

Returns and Exchanges

For information regarding returns and exchanges, please refer to our Returns Policy page. If you are not satisfied with your purchase, we are happy to assist with the process and make sure you are happy with your order.

Thank you for choosing ChargeBase Pro for your power strip and charging needs. We strive to provide fast and efficient shipping to ensure that your experience with us is as enjoyable and hassle-free as possible. If you have any questions or need additional support, feel free to reach out to us at [email protected]. We are here to help!